Ground Support

Take control of your technology with JKS Technologies as your partner

Introduction

Utilizing state-of-the-art technology and on-demand service, Ground Support helps drive your business by proactively managing your technology so you don’t have to. Whether your concerns are about the protection of your data, the health of your assets, or ways to be more efficient, Ground Support offers the tools to make your technology work with you instead of against you.

Ground Support’s innovative remote monitoring and automated management software reduces network and user downtime, effectively improving the reliability, availability and productivity of your business. Offering fewer interruptions through its automated resource allocation and remediation, Ground Support can directly affect your bottom line by allowing your business the opportunity to focus on core competencies and future growth instead of managing technology headaches.

Gain peace of mind knowing your business critical infrastructure is in capable hands

Services

Below are the technology areas that Ground Support maintains in an organization:

  • Desktops/Laptops
  • Mobile devices
  • Printer/Copiers
  • Domain Controller servers
  • Application and File servers
  • Email infrastructure
  • Network devices
  • WiFi management
  • VPN management
  • User and permission management
  • Third party or custom software
  • Proactive alerting, logging, and triage
  • Virus, spyware, and malware management
  • Patch management
  • Third party vendor liaison
  • Asset management
  • Reporting
Control your IT costs by leveraging a complete managed service package